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User rating: 2.42 52 votes and 46 reviews | Rate Theatre

175 McAllister Dr., Saint John, NB E2J 2S6

506-657-3456 | View Map


2.42 / 5

User rating: 2.42

Based on 52 votes and 46 reviews



  • General Experience User rating: 2.21153846153846
  • Concession User rating: 2.59183673469388
  • Cleanliness User rating: 2.23529411764706
  • Theatre Presentation User rating: 2.49019607843137
  • Customer Service User rating: 2.58823529411765

 

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Theatre Reviews

Showing 1 to 10 of 46

Good popcorn.

June 07, 2024

You cannot get refillable popcorn at this theatre. Sound is very loud. Picture is good. Not clean in theatre and floors are very sticky. No live person answers the phone. Sadly, only theatre in city.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Good popcorn but expensive

June 03, 2024

Sound is loud, concession slow, theatre is dirty, don't bother phoning because nobody answers. Only theatre in city so no cother choices.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Dirty, dont go early when the lights are on.

February 18, 2023

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Amazing Customer Service

October 01, 2022

I had purchased a popcorn and pop at the concession stand and had taken it to the area where you get straws and napkins. While there I accidentally knocked over the pop and spilled it all over the floor. I was very embarrassed. The gentleman taking the tickets immediately asked another attendant to bring me a new pop. The attendant asked me what kind and went right away and got it. Another young man came over and cleaned up the mess. I was so impressed that their first reaction was to make me feel better. They really just wanted to make the customer experience a good one. Kudos to this team!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best theatre ever!!!!!

August 27, 2018

I love it there great popcorn great people. I could live there.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

So Slow

June 07, 2018

Only theater I've ever seen without a ticket booth. I got stuck behind a couple buying tickets and snacks at the same time and had to wait for over fifteen minutes to get served. No one came to help the girl at the counter counter.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Dirty and expensive

May 16, 2018

The Saint John Cineplex is filthy. Pay a fortune to go see a movie and everything is dirty...the seats look black from grim, the bathrooms look like they are growing mold...the outside appearence is unappealing. I'm afraid to touch anything when we are there.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

needs better management just too dirty

March 09, 2018

simply too dirty to enjoy going to this theater

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great place to see "stale" movies...and wait forever for new ones!

January 09, 2018

Takes forever to get movies here that opened weeks before in other cities. By the time the delayed movies arrive, trailers are no longer on tv so you tend to forget about the movie you wanted to watch after all that time...so you miss it. I stopped by recently and while I was talking nicely to a female employee about it, some unfriendly woman who may have been a manager happened by and said something I thought was a bit snippy to me for even asking about why movies take too long to come. I guess that explains a few things if she is at the helm here. This movie theater is a disappointment to many I'm sure, and with nowhere else to go, there is little choice but to wait till the movie is on ppv.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Worst experience ever

January 07, 2018

The place was extremely dirty food and garbage everywhere not to mention we had to wait forever for our food missing most of our movie twice and no one was even in line so disappointed spent alot of money will probably be my last time

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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